THE COST OF THE REFUND SERVICE IS €3.00
- Within Thessaloniki delivery from 1 to 2 days
-from our physical store, purchase hours (free)
– via courrier IDS, with the respective shipping costs
- Rest of Greece: 3-5 days depending on the area, please if you are in an area outside the cities contact us because a large part of the Greek countryside is considered hard to reach areas based on the Greek transport companies. This is the reason which changes the cost of shipping in this case.
- For purchases over €50, the customer is not charged shipping costs as long as the shipment is made via EL.TA. and the total weight of his order does not exceed one (1) kilo.
Therefore, if the shipping is done by courier and you are in a hard-to-reach area, the shipping cost necessarily changes. For this reason, please contact us. Especially in cases of cash on delivery and via PayPalWe would like to point out that for credit card purchases you can choose up to six (6) interest-free installments.
RECEPTION OF PRODUCTS
1. Your order will be received at the latest within 1-5 working days (for GREECE) from the date of submission of your order form (during the hours 9:00 – 17:00) by the courier company to the address you specify in the order form. For everyone’s convenience, please inform the Store about the specific details of the pick-up location (company name, floor, office number, etc.), where necessary. For transaction security reasons, you can receive the products you have purchased only by showing your police ID to the employee of the above courier company. Of course, in addition to you, another person of your choice may receive the products only after your written authorization with your original signature certified by a competent police authority.
2. The Store is exempt from any responsibility in cases of delay and/or failure to deliver which is due to third-party intermediary organizationsand/or due to force majeure or fortuitous events. However, if for reasons of force majeure (e.g. bad weather, strikes, etc.) or an insurmountable obstacle it is not possible to deliver the products immediately, we will inform you by e-mail, in order to let us know if you still wish , under the new conditions, the completion of your order.