Terms of Use

GENERAL TERMS

The Website https://elixirperfume.gr is an online store based in Thessaloniki. The primary concern of the company is to quote the terms governing the rights and obligations of the website https://elixirperfume.gr to all of you who will visit its websites and which aims to inform you about your rights and obligations and to serve you better in the search and acquisition of the products you wish to buy from its store.

PERSONAL DATA

A necessary condition for the initiation of mediation between us is the disclosure by you of some of your personal information. When you place an order, we will ask you for your full name, the address to which the products will be shipped, your landline number (or any other phone you want), your e-mail address, etc. . and in case you choose to make your payments by credit card and its number and expiry date. This data will in no way be disclosed, made public or sold to third parties, unless this is imposed by a Public Authority (court, etc.).

Your sensitive information is disclosed to the relevant bank (e.g. credit card number) and DELETED from our database, immediately after the completion of your order, thus ensuring an even greater level of security.

https://elixirperfume.gr strictly following the principles of the protection of personal data provided by the relevant laws and international conventions will not proceed with any unfair use and without your prior approval.

https://elixirperfume.gr does not in any way disclose, publicize, sell, exchange the personal information and information you entrust to us. Exceptionally, your personal information may be made public by the company, always following the procedure prescribed by law when this is imposed by a Public Authority, a court, etc.

https://elixirperfume.gr reserves the right to inform its suppliers with sales statistics, but in no case will they contain personal information that could lead to the identification of individuals. You can also at any time, if there is a reason to change the personal information you have communicated to us, or limit or cancel the use of some of these information (eg your credit card number) by completing the relevant online form.

PRICES OF PRODUCTS SOLD

The prices listed in the relevant catalogs next to each product include VAT (24%). These prices refer to the quantities available in our warehouse, while https://elixirperfume.gr reserves the right to adjust the prices.

THE SOLD ITEM

The products sold by the website https://elixirperfume.gr have been chosen with great care and attention. The features and other details of the products sold are available and you can find them by following the search instructions listed on our websites. By “clicking” on the name of the corresponding product you can see its composition and its description, as well as the details in the photos.

SAFETY

The website https://elixirperfume.gr uses the SSL protocol, for secure online commercial transactions. This encrypts all of your personal information, such as your credit card number, name and address, so that it cannot be read or changed in transit over the Internet.
The SSL (Secure Sockets Layer) protocol is today the global standard on the internet for certifying websites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit.

MODES OF PAYMENT

For the convenience and service of all those who wish to buy from our store, https://elixirperfume.gr offers you the following alternative payment methods:

• By charging your credit card. Your credit card is charged on the day the products are shipped. And only if the product you selected is available. https://elixirperfume.gr has taken all the necessary measures for the security of your transactions through your credit card.
• By Paypal if you do not have a credit card.
  We would like to emphasize that the cost of transport changes as we have hard to reach areas for this reason please contact us if the delivery is in the province. We also have a change in shipping costs when the total weight of the order exceeds one kilogram (1kg).

RETURN POLICY

For reasons of hygiene (cosmetics, perfumes, oils, vitamins and make-up products), they are not returnable under any circumstances. All baby milk products are non-returnable. In all the above cases, the return costs are borne by the customer.

MISCELLANEOUS

Availability: For all products contained in its catalogs there are clear indications of the availability of our warehouse. This way you will be able to very easily determine before placing your order which of our products are available in our warehouses and immediately deliverable, which products are not immediately available but we are waiting for a specified date to receive them from our suppliers and finally which products are not are available but we are waiting for an update from our suppliers on the exact date of their receipt. Nevertheless, you can send us your order even for products that are not available in our warehouses and we will contact you via e-mail and/or phone, within a reasonable time, to inform you of the possible time receipt of the product from the supplier and its subsequent delivery to you. In this case, you have the possibility, if you consider that this time period does not satisfy you, to request the revocation of the order of the product in question.
In any case, it must be made clear that the above delivery time of your order also depends on the availability of the products in our warehouses.
In addition, we provide you with the possibility to choose whether you wish to receive all the products, which may, due to their different availability, have a different delivery time, with a shipment to their place of delivery at the latest date and as soon as it is possible to deliver them to the courier service or you receive in installments the time-dependent items that can be delivered to you.
Force majeure: If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you via e-mail, so that you can inform us if you wish, under these conditions, the completion of your order.
Liability: Our store, before sending the products, checks the quality very carefully and takes care of the packaging, so there is no question of concern about defects or poor quality of our products. All our products are received from the suppliers packed but before we send them the required control is done so that our services are worthy of your trust. However, in the event that a defective product is proven to be found in the quantities delivered, you reserve the right to return it with a possible option of replacing it at our own shipping costs or refunding your money. For our store, your service is a priority.
Advertising messages: elixirperfume.gr provides its users with the possibility to choose their information about the new products available on the market and for any other offers, payment arrangements, etc. by sending advertising – informational messages to their electronic or postal address or via of the phone. https://elixirperfume.gr will not misuse its above service. Users are always given the option to stop receiving advertising messages.
Modification of the terms hereof: https://elixirperfume.gr reserves the right to modify or renew the terms and conditions of transactions. Our company undertakes the obligation to update this text for any change or addition to the terms.
Applicable Law: All transactions you carry out through https://elixirperfume.gr are governed by International and European law that regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994) which regulates issues related to distance selling.